Facebook, Instagram and WhatsApp were all down on Monday for millions of users in the United States, according to the outage site Down Detector.
The mobile and web editions of the apps weren’t working at 11:42 a.m.ET, the site reported.
“We are aware that some people have difficulty accessing our applications and products. We are working to get things back to normal as quickly as possible and apologize for any inconvenience,” a company spokesperson said. Facebook at ABC News.
The company said it was still experiencing “network problems” in a statement Monday afternoon. No timeline for a fix has been released.
“Our sincere apologies to all affected by the Facebook service outages at this time,” the company said in a statement Monday afternoon. “We are having network problems and the teams are working as fast as possible to debug and restore as quickly as possible”
The Instagram and Facebook outages come shortly after a whistleblower stepped forward and told CBS News the company could do more to protect itself against hate speech and disinformation, but is prioritizing profits through report to its users.
Following Sunday’s “60-minute” interview with the whistleblower, identified as Frances Haugen, a data scientist, the company issued a statement in defense.
“We have invested heavily in people and technology to keep our platform secure, and have made tackling disinformation and providing authoritative information a priority,” the company said in a statement. . “If research had identified an exact solution to these complex challenges, the tech industry, governments and society would have solved them a long time ago.”
After the identity of the whistleblower was made public, Senators Richard Blumenthal, D-Conn., And Marsha Blackburn, R-Tenn., Announced that the Senate would hold a hearing at the Senate Consumer Protection Subcommittee on Tuesday. to hear from Haugen on the impacts of Facebook and Instagram. on young users.
Facebook stock was hit hard on Monday following the whistleblower’s disclosures and the outage, recording its worst day of the year. At the close, the stock was trading at $ 326.23 per share, down 16.78 points or 4.89%.
The situation has encouraged other social media sites to make funny jokes.
The official Twitter account tweeted, “Hello literally everyone,” Monday afternoon.
The tweet drew several funny responses from other major accounts, including McDonald’s, Burger King and Starbucks, who tweeted: “Perfect time for a coffee break.”
Later Monday, Twitter users reported issues with the app due to an increase in the number of users, but Twitter’s support page said the issue was resolved.
“Sometimes more people than usual are using Twitter. We’re preparing for these times, but today things didn’t go exactly as planned. Some of you might have had a hard time seeing responses and DMs. This has been fixed. Sorry for that.! ” Twitter support tweeted.
On Monday afternoon, the Facebook status page came back online with a message for users. “Major disruptions: state of the platform”, we can read. “We are aware that there is an ongoing issue affecting our service. Our engineers are working on it. Sorry for the inconvenience.”
Last Thursday, Facebook’s security chief was asked by lawmakers about what the company knew of Instagram’s potential to be harmful to the mental health of young users.
The Senate Subcommittee on Consumer Protection, Product Safety and Data Security called the hearing following a Wall Street Journal investigation citing Facebook’s own internal research, allegedly leaked by a whistleblower, who revealed that Instagram has a negative impact on mental health issues in adolescents, especially girls.
“We are here today because Facebook has shown us once again that it is incapable of being held accountable,” Blumenthal said in his opening remarks last week.
Facebook defended itself against bipartisan scrutiny during the hearing.
“We understand that recent reports have raised many questions about our internal research, including the research we are doing to better understand the experiences of young people on Instagram,” said Antigone Davis, global head of security for Facebook, in a statement. written testimony. “We strongly disagree with how this reporting has characterized our work, so we want to be clear on what this research shows and what it does not.”
The committee’s new hearing, titled “Protecting Kids Online: Testimony from a Facebook Whistleblower,” is scheduled for Tuesday at 10 am.
Victor Ordonez of ABC News contributed to this report.