How shopping around can save you money on your NBN plan


These days, we depend on the internet for a wide variety of activities – from working in a home office to using smart home security cameras and even garden sprinkler systems. It all depends on having decent WIFI.

This makes Internet access an essential part of our lives. But it shouldn’t eat into a big chunk of your household budget.

A report by Accenture for the NBN revealed that Australia has the sixth most affordable broadband among 13 OECD countries. The study adds that between 2018 and 2020, Australia saw the greatest improvement in relative affordability of internet access of the same 13 countries.

The result is that Australians now spend less on NBN services than on electricity and water. On average, only 1.1% of our income is spent on Internet charges.

Still, as households grapple with the impact of rising inflation, it makes financial sense to shop around and see if you can save on your NBN.

Know what you are currently getting

A useful starting point for comparing offers is knowing what you are currently paying. Many ISPs offer unlimited data, so you should focus on the speed of your service. This is measured in megabits per second – or Mbps.

How do you know if your existing connection gives you enough speed to meet your needs? While frustrated family members can be a good indication, it’s best to take the lead and perform an online speed test before buffering begins. The speed test we recommend on More is

Once you have an idea of ​​the speed of your existing internet connection, consider whether to upgrade to a plan with a faster speed.

Refine the choice

At this point, you’re ready to compare prices and choose the plan that suits your budget and lifestyle. Comparison sites are a useful tool for checking the costs of a wide range of providers and plans.

Be prepared to look beyond the big names like Telstra, which has the biggest market share in Australia. Consumer watchdog ACCC recently pointed out that some smaller providers are offering consumers different options to meet their specific needs, such as bespoke packages, discounted pricing options and player-optimized packages. .

When you’ve narrowed your choice to, say, four or five NBN providers, go to each one’s website and enter your address to check what’s available in your area.

What to pay attention to

A trap to be wary of is service providers who ask you to lock yourself into a fixed-term contract. The market is moving away from that, so there should be no need to sign contracts that tie you to the same plan for months or even years.

Conversely, it’s worth looking for an NBN provider with the ability to upgrade or downgrade your internet speed as needed.

If, for example, you have family members visiting you for an extended vacation, you should be able to switch from, say, a 50 Mbps plan to a plan offering 100 Mbps for a month or two and then go back to 50 Mbps when you will have room. again to yourself.

This change can usually be made within minutes through your NBN provider’s website.

Look for additional savings

Don’t overlook the potential of NBN suppliers to offer savings opportunities.

As a guide, Commonwealth Bank customers are eligible for 30% savings on More plans. This is a valuable discount that provides eligible More customers with the best price on the market.

Changing plans is easy

The important thing is that you shouldn’t have to incur high internet costs. It’s now much easier to switch plans and providers than before.

Most providers have a step-by-step online guide to follow – and there should be virtually no downtime.

Depending on the technology used, you may not even need to notify your old provider that you are making a move.

From there, you can enjoy the speed you need, with the added pleasure of saving on internet charges.

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