How to Fix Snapchat Not Working on iPhone


Snapchat not working on an iPhone is a common problem that can manifest itself in the app freezing while in use or even a complete crash and reboot. This page covers all the tried and tested solutions to fix this problem when Snapchat stops working on an iPhone, in addition to some tips to prevent Snapchat iPhone app from freezing and crashing in the future.

The fixes on this page apply to the iOS Snapchat app on all iPhone smartphone models from iPhone 5S and above.

Why does Snapchat crash on an iPhone?

Snapchat crashes or won’t open on an iPhone can be caused by an outdated app or operating system, lack of free space on the iPhone, or inability to connect to a Wi-Fi or internet connection cellular.

Snapchat service being down or offline can also cause Snapchat app to crash, crash or crash.

How to Fix Snapchat Won’t Open on iPhone

Here are the best solutions to fix Snapchat issues on iPhone smartphone.

  1. Check if Snapchat is down. The Snapchat service may be experiencing a server outage or other technical issue.

  2. Check your iPhone’s Wi-Fi or cellular connection. The fastest way to do this is to open another application that requires an internet connection.

  3. Switch from Wi-Fi to cellular. If your Wi-Fi is slow or completely cut off, turn it off and try using your iPhone’s cellular connection to access Snapchat.

  4. Turn airplane mode on and off. It only takes a few seconds and is an easy way to reset your iPhone Wi-Fi and Cellular connections.

  5. Restart the Snapchat app on your iPhone. Properly closing the Snapchat app, not just minimizing it, then opening it again might fix the problem.

  6. Restart your iPhone. A quick restart can fix a number of iPhone app issues.

  7. Update the Snapchat app. An app update may be required for Snapchat to open on your iPhone and work properly.

  8. Wait for the app update to complete. If the Snapchat app icon appears dimmed and unresponsive, that means the app is updating. Make sure your iPhone is connected to the internet and wait for the update to complete.

    An iPhone app update can take between a minute and half an hour depending on your iPhone model and internet connection speed.

  9. Update your iPhone. Downloading and installing the latest iOS operating system can fix various system and app issues.

  10. Let Snapchat use cellphone. Open Settings > Cellular and make sure the switch next to Snapchat is turned on.

  11. Free up space on your iPhone. A lack of free space can often cause iPhone apps to crash or not open.

  12. Log out of Snapchat, then log back in. This quick process can reset your device’s connection to Snapchat’s servers.

  13. Reinstall the Snapchat app. Uninstall the Snapchat app on your iPhone, then reinstall it through the App Store.

  14. Turn off iPhone content restriction and privacy settings. Open Settings and select screen time > Content and Privacy Restrictions and make sure the main switch is off.

    You can also add Snapchat to the exceptions list in screen time > Content and Privacy Restrictions > Apps allowed.

  15. Reset your iPhone app settings. Perform the Reset all settings The procedure keeps all your files and data intact, but will erase your iPhone’s preferences for using apps. This can eliminate any conflicting settings that are preventing Snapchat from working properly.

    Be sure to choose Reset all settings during a reset. Other options such as Erase all content and settings can completely delete everything from your iPhone.

  16. Reset your iPhone’s network settings. If the Snapchat app is having trouble connecting to Snapchat servers, a network settings reset may fix the problem.

  17. Contact Snapchat customer service. If nothing else seems to work, contact official Snapchat support to see if they can fix the problem.

  18. Use Snapchat on your computer. If you still can’t get Snapchat to work on your iPhone or are forced to wait for a repair to be performed, you can access the service through the web in the Google Chrome or Microsoft Edge web browser.


  • How to Fix Snapchat Camera?

    To fix this problem when Snapchat camera not working, try restarting your Snapchat app, rebooting your device and checking online if Snapchat has any problem. You can also update the Snapchat app, check your internet connection, and make sure Snapchat has camera permissions.

  • How to Fix Snapchat Camera Quality?

    If your Snapchat videos seem blurry or low quality, troubleshooting tips to try include restarting the app, checking for a Snapchat update, clearing Snapchat’s data cache, checking your network connection and reinstalling the Snapchat app.

  • How to Fix Snapchat Notifications?

    If Snapchat notifications aren’t working, make sure you’ve turned on notifications in your iOS or Android device settings. Next, go to your Snapchat account and select the notifications you want to receive. Also, make sure your phone is not set to Do Not Disturb and clear Snapchat’s data cache.


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