IPhone users still face the issue of improper use under Screen Time


New updates are added at the bottom of this story …

The original story (published June 16, 2021) follows:

Apple’s Screen Time system app makes it easier to keep tabs on usage statistics for each app. However, this has not been the case for some Apple users.

As a reminder, there have been numerous reports of an issue where iPhone users were getting inaccurate usage stats in Screen Time.

Screen time

While the issue was supposed to be fixed with the iOS 14.6 update, it seems some iPhone users are still facing the issue of incorrect usage information in Screen time.

According to several reports from Reddit, users are seeing screen time statistics for apps like Facebook and redact.dev that aren’t even installed on their iPhone.

Moreover, users are not sure what causes these apps to appear in Screen Time on their iPhone also with incorrect usage information.


However, a Reddit user shed light on the usage information for redact.dev. Redact.dev is a website / online tool that allows you to remove all traces of users from social networks.

It is therefore possible that the affected user may have visited this site through a web browser on their iPhone, causing it to appear in Screen Time.

Additionally, the affected user responded to this explanation by stating that he was able to get rid of the redact.dev entry in Screen Time, presumably by clearing Safari history and website data.


Other than that, another Reddit user provided a possible workaround for the incorrect / inaccurate screen time usage bug.

The workaround is to turn off Screen Time on the device the problem is occurring on and then turn it back on and restart the device.

However, it is not clear whether or not this workaround fixes the said issue for affected users as there are no such comments.

(Source 1, 2)

So if you are having this issue with Screen Time on your Apple device, make sure to try the above workaround.

Also, be sure to let us know if the workaround fixed the issue for you by leaving a comment below.

Hopefully Apple takes a look at this issue and provides a permanent fix for said Screen Time bug in the future.

Update 1 (June 23)

IST 7:10 pm: According to several reports, it seems that users are also facing the issue of incorrect / inaccurate screen time information with macOS Big Sur.

Why do they say I use my Mac 24 hours a day? How did the screen time report find that I was using 23 hours and 51 minutes per day if I was using it 24 hours a day? Why does the chart go up to 26 hours? Why did it register 0s from a website on a day when I haven’t even used my Mac?
(Source 1, 2, 3, 4, 5)

Does anyone know how screen time is calculated in Big Sur? Because I definitely haven’t left my MacBook screen on all week 🙂
(Source 6, 7, 8, 9, 10)

Update 2 (October 18)

IST 10:21 am: Months later and still, users would be facing this problem if reporting on community forums is anything to go by.

reddit iphone usage problem

Update 3 (December 21)

IST 4:50 p.m .: Unfortunately, new reports (1, 2, 3, 4) confirm that the iOS 15.2 update did not provide any fixes for incorrect screen time usage information. Thus, users may have to wait for Apple to resolve the issue.

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