[Updated] TalkTalk confirm TalkTalk email is down and not working today – server status and connection issue details

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This story is continually being updated…. new updates are added at the bottom…..

The TalkTalk service is in the midst of some sort of outage as many users are reporting that the service is currently down for them. Complainants are taking to social media platforms like Twitter to voice their concerns.

Here are some reports from Twitter that you can quickly review:

https://twitter.com/ColinBrianWint1/status/1139475307906441217
https://twitter.com/AEPicton/status/1139472254922895363

Even the Detector down The service is currently experiencing intermittent issues in the UK region.

The good thing is that TalkTalk has officially acknowledged the problem. Their Service Status Dashboard explains the issue by saying:

“We are aware that some customers cannot access their e-mail via webmail or using an e-mail client, our engineers are studying this as a priority. We would like to apologize for any inconvenience this may cause. “

And here’s what @TalkTalk is saying on Twitter:

We’re keeping an ongoing tab on the matter and will update the story as new developments come our way.

Update 1 (June 14, 2019)

The company says customers who have talktalk.net emails are affected by the outage.

“Customers with talktalk.net emails are concerned, we are continuing to investigate and will provide further updates here.”

Update 2 (June 14, 2019)

The status message on the service dashboard has changed and now reads:

We are aware that some customers cannot access their email via webmail or using an email client such as the email app on the mobile device or Outlook on your PC.

Last update at 11:35 am: We apologize for the inconvenience caused and assure you that our engineers are working on this as a priority.

talktalk service status

Update 2 (June 15, 2019)

The fault has been repaired. The following message was shared by the company at 10:45 p.m. UK time:

We are pleased to confirm that following restoration work carried out by the affected service provider, full service has now been restored to our messaging platform which we will continue to monitor. Once again, we apologize for the inconvenience caused by today’s outage and thank you for your patience.

Update 3 (August 23, 2022)

4:03 p.m. (IST): Many TalkTalk users are now reporting (1, 2) that they are unable to send or receive email using the Service.

Fortunately, the support team acknowledged this issue and said they are working to resolve it. However, they did not provide any ETA for the patch.

We are aware that some of our customers may be having problems sending and receiving emails. Our engineers are investigating this and working to restore services as soon as possible (Source)

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